Delete Your eNeighbor Account

How to delete your account

1. Open the eNeighbor™ app on your device.
2. Go to Settings.
3. Tap Delete Account.
4. Confirm the deletion by tapping Delete when prompted.

What gets deleted

When you delete your account, we permanently remove the app data we control that is associated with your account, including but not limited to:

• Your account information (email, display name)
• All pairing relationships (neighbor connections)
• Notification preferences and scheduling settings
• Device identifiers and tokens used for push notifications
• All client signal and daily check-in records
• Notification delivery records

Retention period

When you confirm deletion in the App, we delete the app data we control right away and also try to remove the associated Firebase authentication account. Residual copies of your data may remain in our secured disaster-recovery backups for up to 90 days, after which they are automatically deleted; we do not use these backups to restore deleted accounts. Crash reports collected by Firebase Crashlytics are retained per Google’s standard 90-day retention policy. See the Privacy Policy for what crash reports contain.